Terms of service
Clinical Health Group operates this website and online store. These Terms & Conditions apply to the use of our website, products, and services provided through our online store.
By visiting our website or using our services, you agree to these Terms & Conditions.
Business Information
Business Name: Clinical Health Group
Email: info@clinicalhealthgroup.com.au
Our online store is powered by Shopify, which provides the technical infrastructure and ecommerce platform used to operate our services.
Registration is not required to browse the website. However, by placing an order or using certain services, you agree to these Terms & Conditions.
Clinical Health Group provides products and services through this website. These Terms describe the rights and responsibilities between Clinical Health Group and the user.
If you do not agree with these Terms, we kindly ask that you do not use our website or services.
The terms “we”, “us”, and “our” refer to Clinical Health Group.
Any new features, tools, or services added to the website will also be subject to these Terms. The latest version will always be available on this page, and we reserve the right to update these Terms at any time.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are legally authorized to use this website under the laws of your country or region, or that you have permission from a parent or legal guardian.
You may not use the website or services for any illegal or unauthorized purpose, including violations of intellectual property laws.
The transmission of viruses, malware, or harmful software is strictly prohibited.
Violation of these Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or access to the website at any time.
Information transmitted through the website, excluding payment information, may pass through various networks and technical systems. Payment information is always encrypted during transfer.
You may not copy, reproduce, exploit, or misuse any part of the website or services without written permission.
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that all information on the website is complete, accurate, or current.
Content is provided for general information purposes only and may occasionally contain outdated information.
We are not obligated to update website content, and it is your responsibility to review changes or updates.
SECTION 4 – PRODUCT AND PRICE CHANGES
Prices may change without prior notice.
We reserve the right to modify, suspend, or discontinue products or services at any time without liability.
We are not responsible for any changes, price adjustments, or discontinuation of products or services.
SECTION 5 – PRODUCT INFORMATION
Some products may be available exclusively online and may be subject to limited quantities.
Our Refund Policy applies to all returns and exchanges.
We strive to display products as accurately as possible, but colors and product appearance may vary depending on your screen or device settings.
We reserve the right to limit sales, update product descriptions, or change product information without notice.
We do not guarantee that products or services will meet every individual expectation.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
Restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.
You are responsible for providing accurate, complete, and up-to-date account and payment information.
Please review our Refund Policy for additional details regarding cancellations and returns.
SECTION 7 – THIRD-PARTY SERVICES
We may provide access to third-party tools or services without monitoring or control.
These tools are provided “as is” and are used entirely at your own risk.
We recommend reviewing the terms and policies of any third-party provider before use.
Any future tools or services added to the website will also fall under these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, accuracy, or practices of third-party websites.
Please review their own terms, conditions, and privacy policies before engaging with those services.
SECTION 9 – USER CONTENT
Any reviews, suggestions, comments, or other content submitted to us may be used, reproduced, or shared by Clinical Health Group without restriction.
We are not obligated to maintain submitted content in confidence or provide compensation.
We reserve the right to remove content that we consider inappropriate, offensive, unlawful, or misleading.
You are solely responsible for any content you submit.
We are not liable for user-generated content posted by you or third parties.
SECTION 10 – PERSONAL INFORMATION
Personal information submitted through the website is processed according to our Privacy Policy.
SECTION 11 – ERRORS AND INACCURACIES
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or promotions.
We reserve the right to correct errors, update information, or cancel orders when necessary.
We are not obligated to update information unless required by law.
SECTION 12 – PROHIBITED USES
You may not use the website or services to:
- Violate laws or regulations
- Promote illegal activities
- Infringe intellectual property rights
- Harass, abuse, or harm others
- Spread false or misleading information
- Upload viruses or malicious code
- Collect personal information without consent
- Engage in spam, phishing, or fraudulent activity
- Use the website in an unethical or harmful manner
- Attempt to bypass website security measures
SECTION 13 – LIABILITY
We do not guarantee uninterrupted, secure, or error-free operation of the website or services.
Use of the website and services is entirely at your own risk.
Products and services are provided “as is” without warranties or guarantees unless required by law.
To the fullest extent permitted by law, Clinical Health Group is not liable for any damages, losses, or claims arising from the use of the website, products, or services.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Clinical Health Group from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the website or services.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 – TERMINATION
Obligations and responsibilities incurred prior to termination will survive termination of these Terms.
We reserve the right to terminate access to the website or services if these Terms are violated.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Clinical Health Group regarding the use of our website and services.
Failure to enforce any provision of these Terms does not waive our rights.
SECTION 18 – GOVERNING LAW
These Terms & Conditions are governed by the laws applicable in the jurisdiction where Clinical Health Group is headquartered.
SECTION 19 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
The latest version will always be available on this page, and continued use of the website constitutes acceptance of any updates.
SECTION 20 – RETURNS AND REFUNDS
At Clinical Health Group, we want you to be satisfied with your purchase. If an item is not suitable, you may request a return within 60 days of receiving your order.
Products must be returned unused, in their original condition, and with original packaging included.
To request a return, please contact us by email with your order number.
Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service.
Exchanges may be available upon request.
Once your return has been received and inspected, refunds will be processed within 7 business days. Please note that payment providers may require additional processing time.
SECTION 21 – CONTACT
For questions, support, or assistance, please contact us:
Business Name: Clinical Health Group
Email: info@clinicalhealthgroup.com.au
Thank you for choosing Clinical Health Group. We appreciate your trust and are committed to providing a safe, reliable, and enjoyable shopping experience.